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Other Can't buy schemas on C16 store

Discussion in 'Discussion' started by Amnis, May 11, 2018.

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  1. Amnis

    Amnis Clockwork Customer

    Whenever I go to the C16 store, the schema selection is blank. What am I doing wrong?
     
  2. selections of money methods, which one did you use?
     
    • Funny Funny x 1
    • Informative Informative x 1
  3. Amnis

    Amnis Clockwork Customer

    Can't believe I overlooked that. For future reference for others: select USD as that seems to be the only currency accepted.

    Unfortunately I've run into another problem. Whenever I attempt to create an account, I get this error:

    No ID format set for invoices.

    Invalid client group ID.

    Invalid client ID.

    Invalid custom field ID.
     
  4. dead flag blues

    dead flag blues "...ours is a world of nuclear giants..." Clockwork Customer Active Member

    Apply for a dev key?
     
  5. Amnis

    Amnis Clockwork Customer

    I need to apply for a dev key in order to buy a schema?
     
  6. Aberidius

    Aberidius Chief Technology Officer Administrator Store Support Clockwork Customer

    No.
     
  7. dead flag blues

    dead flag blues "...ours is a world of nuclear giants..." Clockwork Customer Active Member

  8. Amnis

    Amnis Clockwork Customer

  9. Aberidius

    Aberidius Chief Technology Officer Administrator Store Support Clockwork Customer

  10. vexus

    vexus ej rockwell's worst nightmare Clockwork Customer Active Member

    try using a different browser
     
  11. Amnis

    Amnis Clockwork Customer

    I already did that, when I attempted to register as a customer, it returned this error:

    No ID format set for invoices.

    Invalid client group ID.

    Invalid client ID.

    Invalid custom field ID.

    I use Opera. Would that be the cause of the above error?
     
  12. vexus

    vexus ej rockwell's worst nightmare Clockwork Customer Active Member

    i don't know, just try it. opera is trash.
     
  13. Amnis

    Amnis Clockwork Customer

    To each their own, I like it a lot better than Chrome as for some reason that browser routinely gave me BSODs.

    Confirmed this also produces the same error on Internet Explorer.
     
  14. Aberidius

    Aberidius Chief Technology Officer Administrator Store Support Clockwork Customer

    Hello everyone.
    We are experiencing issues with the store. This means that tickets cannot be answered and other features won't be available. I advise against any purchases until this issue has been fixed. We are going to look further into it.
     
    • Informative Informative x 1
  15. kurozael

    kurozael Cloud Sixteen Director Staff Member Administrator Investor

    Restoring from backup. Everything should be OK in 30 minutes from this post. Have to de-activate some Support Staff until the problem is fully diagnosed in the mean time you can buy schemas and view your account as normal :)
     
    • Like Like x 2
    • Winner Winner x 1
  16. kurozael

    kurozael Cloud Sixteen Director Staff Member Administrator Investor

    As previous post, ALL IS NOW SORTED AND THE STORE FUNCTIONS AS NORMAL, I will be re-assigning various Support Staff over the next few days.
     
    • Like Like x 2
    • Winner Winner x 2
  17. Amnis

    Amnis Clockwork Customer

    As you can see, this problem has been solved. Unless anyone else is having issues with the store, you can close this thread.
     
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