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Important Get Customer Status Now!

Discussion in 'Announcements' started by kurozael, Aug 29, 2017.

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  1. kurozael

    kurozael Cloud Sixteen Director Staff Member Administrator Investor

    Hi guys.

    If you are a Clockwork customer and don't have your status set here, you need to write a support ticket on the store with your forum username included to get it set as soon as possible.

    Then, if you PM me on the Discord ( https://discordapp.com/invite/FPPBXy ) I can set your Customer status there, too.

    We will soon be preventing non-Customers from creating threads in the Support Desk forum, and will not be supporting anybody who does not have a Customer tag.

    This is not a long process, we'll set your Customer status quickly :)

    All users, in the mean time, should respond to help requests with non-Customers to say "Please write a support ticket on the Store, including your forum username, to get your Customer status set before we can help you."
    • Agree Agree x 2
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    • Box Box x 1
    Last edited: Aug 29, 2017

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